Magento 2 Authorized Service Module – automatic display of dedicated service information for products

The Kowal Authorized Service module lets you add service, warranty, or technical information for products based on their manufacturer. With flexible manufacturer → CMS block mapping, you can easily generate consistent messages on product pages without editing each product separately.

The module is especially useful for stores offering:

• electronic equipment,

• household appliances and consumer electronics,

• heating technology,

• tools,

• specialist equipment,

• products that require additional service or warranty information.

The system automatically identifies the manufacturer based on the product attribute and displays the appropriate CMS block that you previously assign in the admin panel.

Key module features

Manufacturer mapping to a CMS block

In the admin panel, you can add any number of mappings in the following format:

Manufacturer → CMS Block → Store View

This allows you to display different service messages for different brands or store languages.

Support for multiple manufacturers

One CMS block can be assigned to multiple manufacturers at the same time (multiselect).

Support for multiple store views

You can assign blocks to a specific store view or globally (All Store Views).

Automatic display on the product page

The module automatically retrieves the value of the manufacturer attribute and displays the correct CMS block, for example:

• warranty information,

• service instructions,

• authorization certificates,

• additional PDF documents,

• contact details for the authorized service center.

Intuitive management panel

The module adds:

• a list of mappings,

• an add/edit form,

• a manufacturer drop-down loaded dynamically from EAV,

• a Store View drop-down,

• integration with Magento CMS blocks.

Compatibility

• Magento Open Source 2.4.0 – 2.4.8
• Magento KOWAL template
• Multi-store / Multi-language
• Fully compatible with Varnish, FPC, and the Magento layout system

Who is this module for?

We recommend this module for stores that want to:

• present professional service information,

• automate the presentation of manufacturer-related content,

• improve customer UX with consistent technical messages,

• manage information globally – without editing hundreds of products.

Business benefits

Less administrative work

All service information is configured in one place.

Fewer errors in product descriptions

Service content is always correct and up to date.

Better customer service

Customers can immediately see how and where to request service or file a complaint.

Scalability

When you add a new manufacturer, you do not have to edit any product.