Magento 2 WhatsApp Button
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Who is this module for?
For every Magento 2 store owner who wants to:
- reduce response time to customer questions,
- increase the conversion rate through direct contact,
- build trust by showing visible seller availability,
- support customers through a popular messenger without implementing complex CRM systems.
What does the module do?
A section appears on the product page with the following message:
Have questions? Call or write:
Along with two buttons:
| Button | Action |
|---|---|
| Opens a WhatsApp Web chat with a predefined phone number | |
| Phone | Initiates a phone call using a tel: link |
SVG icons for WhatsApp and phone are included with the module, so there are no external dependencies.
Features and capabilities
- Enable or disable the module from the admin panel
- Configure the phone number per Store View
- Multi-store support with different numbers for different locations or language versions
- Responsive design with full mobile device support
- Lightweight and efficient with no database tables and no external JS libraries
- Secure links with
rel='nofollow'andtarget='_blank'attributes - ACL compliant with dedicated permissions in the Magento admin panel
How does it work in practice?
The WhatsApp button appears automatically on the product page in the product.info.social block immediately after enabling the module and configuring the phone number. The number is automatically sanitized by removing non-alphanumeric characters for the wa.me link.
Why is it worth using?
WhatsApp is one of the most popular messaging apps in Poland and across Europe. Customers increasingly prefer contacting companies through chat instead of email or forms. Adding a WhatsApp button to the product page is a simple way to:
- reduce cart abandonment,
- close sales faster,
- improve the customer shopping experience.








