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Case studies

Case studies

PCHB

PCHB.pl - premium tiles from Italy and Spain

At PCHB.pl, carts are usually high-value, and the purchase decision takes longer. The customer may abandon the order because they return to the bathroom design, consult the tile format with the contractor, or compare Italian and Spanish collections from the premium segment.

After installation, Kowal AI Abandoned Cart works like a discreet reminder from the seller. The module identifies the cart, assigns it a score, and sends an elegant message with a secure return link. The AI assistant can help with questions about application, style, and alternative collections.

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