At Bikechill.pl, customers most often abandon their cart when comparing the type of bicycle, frame size, components, or additional accessories. The purchase is technical and seasonal, so a moment of hesitation may result from the need to confirm whether the selected model suits the route, height, and riding style.

Kowal AI Abandoned Cart helps bring them back to that decision without pressure. The module detects an abandoned cart, sends a message with a return link, and can direct the customer to an AI assistant that answers questions about fit, variants, and set components.