Scratch & Win
Scratch & Win
Scratch & Win is a promotional loyalty mechanic where customers reveal a predefined reward. The mechanic is controlled by eligibility rules, reward limits and campaign configuration.
How it works
- The store publishes an active Scratch & Win campaign.
- Eligible customers open the campaign page.
- The reward is revealed and saved to the customer account or wallet when applicable.
- Participation is logged to protect the campaign budget.